About/Policies

photographer credit – Salty Broad Studios

Questions?  Comments?  Email me at liz@thecapecoop.com

Welcome!  

We are Liz & Keith –  small scale farmers (click here to visit our farm blog) and makers of handcrafted artisan soaps & spa products.  I have always loved creating and all things crafty.  In 2014 I attended a short demonstration on soap making just as something to do one chilly Saturday.  Well that class snowballed into binge watching soap making videos and researching everything I could.  That quickly turned into my first soap loaf, then my 10th, then my 100th! Before I knew it we had hundreds of bars of soap around and the Soap Shop was formed.

I love experimenting with different design techniques, colors, ingredients, and all the different fragrance combinations!  I love the way our handmade products treat my skin. I love making people smile with unexpected special details on a commonplace item like soap.  I love being able to be creative day in and day out on products that are both beautiful & practical.  I love sharing my passion with others in teaching & talking soap!

Most of our soaps are made with goat milk fresh from our farm.  Goat milk soap is super gentle and high in fatty acids providing a hydrating, creamy lather.  We have something for everyone – soap with lots of bright colors and unique fragrances, soaps with all natural coloring & essential oils, super fancy art soaps, simple one color soap, and unscented soaps.  

Legal Stuff

If you have any questions, feel free to contact me at liz@thecapecoop.com.  The views and opinions expressed on this site are purely my own. Any product claim, statistic, quote or other representation about a product or service should be verified independently and has not been reviewed by the FDA.

Privacy Policy:

The Cape Coop will not, under any conditions, share, transfer, or sell your personal information with any third parties. This means we do not share the information we collect with any marketing firms, telecommunication agencies or third party services for any reason.

Personal data will be collected in order to service & deliver your order, or to manage your account.  This information will never be shared, transferred, or sold.

Return Policy:

I 100% believe in my products and always want you to be satisfied with your purchase.  Due to the sanitary nature of the products, we can not accept returns.  If your products arrive to you damaged or otherwise defective, please email me at liz@thecapecoop.com so I can remedy the situation.  Please understand that all our products are handmade, and as such may differ slightly from the photos.

Shipping:

The majority of our orders are shipped via USPS and should arrive to you 1-3 days after the order is shipped.  Please allow an additional 1-2 days for order processing.  Currently, we can only ship orders within the United States.

Shipping for small orders is a flat rate of $5, orders over $30 (before taxes) ship for free.  Contactless pickup is also available for local orders.  To select pickup, enter the coupon code “FALMOUTH” to remove shipping charges and I will hold your order.  You may email me at liz@thecapecoop.com or Facebook message me @thecapecoop1 to arrange pickup time.

Wholesale:

We love wholesale orders and offer very flexible terms. Please email me at liz@thecapecoop.com for more information!

54 Replies to “About/Policies”

  1. I’m wondering if I met you a couple years or so ago in Falmouth at a Gardeners Club Meeting. I am (sorry to say) in NJ, but have dear friends on the Cape and I went with them. If it was you, you had a crate of eggs as well that were all different colors. I have never forgotten that! So amazing. Anyway, I’ve enjoyed your blog/story.
    Janet

    Reply

    1. I’m glad you have enjoyed my blog! Unfortunately, I don’t think that was me as I’m not yet a member of the Gardeners Club. Falmouth is such a supportive town for small scale farmers though, I know there are lots of chicken keepers here!

      Reply

  2. Hi! I live in Northern California 🙂 I just wanted to leave a comment saying I enjoy your story here. I raise meat rabbits…hahaha, we haven’t eaten one yet in the 4 years I’ve raised them, and I was looking into getting a couple Angoras, which is how I found your blog. I think its wonderful what you’ve done with your garden, chickens and rabbits etc. I have had the same farm dreams for years myself. Good luck in all you do!

    Reply

  4. Thanks for an informative site. As a new breeder of Indian Runner Ducks I have had my share of “Now what?” situations and just needed a little advice to alleviate my worries. Your site is so helpful when this sort of guidance is most needed. We are in sunny Devon in the UK by the way.

    Reply

    1. Hi Cindy,
      Unfortunately, I am not in any stores up that end of the Cape yet. The closest to you is the Plum Porch in Marstons Mills. I will also be at a craft fair in Hyannis next Sunday (Sept 24) right near the Hyline docks at Ocean Street. Otherwise, my Etsy shop is always an option 🙂 Thanks!

      Reply

  6. I saw yo last weekend in Dennis and I am so sorry that I didn’t purchase you sugar scrub. Please contact me with info about if you are in any stores yet.

    Reply

  8. Hi Liz, I am a Director at the Barnstable County Fair. We have a unique opportunity in our Community Resource Building for you to tell our Fair Attendees about The Cape Coop Farm. I would be glad to send you some information if you would give me your mail address and email address. Looking forward to hearing from you.

    Reply

  9. I am so happy to stumble onto your site! We are first year, first generation backyard chicken farmers on a suburban half-acre in Ohio. Our families (and neighbors) think we are insane, but our children are really loving our chickens. We are looking forward to the eggs that will come, and we are finding new ways to expand our little slice of paradise in new, innovative ways. Thanks for contributing to our knowledge bank.

    Reply

  10. Hi Liz and family! I love your site!!! My wife and I live in Sandwich – we also love the Cape. In 2016 my wife ordered some chicks, they arrived, and then she told me about them and added that I needed to build a coop! It has been fun and now we are adding 2 baby goats this summer.
    I would love to buy your soaps, but my wife is allergic to anything flower. If you ever make a fruit soap – let me know. Have a great spring.
    Nancy

    Reply

    1. Hi Nancy! I would love to add goats someday, they are so darn cute! I have plenty of soaps that are not floral (I personally love citrus scents the best myself), and even a couple that have no scents for people that are sensitive. Hopefully one could work for your wife 🙂

      Reply

  11. I have 2 silver appleyards, one drake and one female. We now have 8 5 week old ducklings that the mother and dad pick on (chasing, biting). They were incubated since mother won’t sit on them. We have given them time to adjust each evening for about 1 hour (we are close by) and separate them at night but they can still see each other. This has been for about 2 weeks Is there anything else we can do to ease everyone into living together peacefully?

    Reply

    1. Hi Mary, unfortunately many domesticated ducks just don’t have great parenting skills anymore. You are doing everything right, give them time to be together but keep them separated until the babies are fully feathered and old enough to hold their own. In general females are usually pretty accepting of new ducks in the flock, but when you have drakes around it changes the dynamics for everyone

      Reply

  13. Hi Liz,
    I love the picture of you coop and garden! I am commenting because of your article about chicken eyes. Do chickens have the two types of fovea in EACH eye?

    Reply

    1. Thanks Carol! Soon! The next batch will be done curing next week so they should be back listed on the site by the site for the 18th 🙂

      Reply

  15. Hi Liz! The soaps I bought are wonderful. I particularly like the Rose one.
    I noticed that one of the ingredients is palm oil. Im not certain, but I think palm oil is obtained from an area of the world where the removal of the trees endangers orangutan primates. Do you have to use palm oil?

    Reply

    1. Hi Carol! I am glad you are loving the soaps! Palm oil is commonly used in soaps to make a harder, longer last bar. Another option commonly used in it’s place is lard or tallow (pig or beef fat), both animal fat & palm oil make great soap, but I have found the animal fat turns off many people. You are correct that much of the consumer palm oil is unethically harvested. The palm oil that I use is Certified Sustainable Palm Oil (CSPO), my supplier is a member of the Roundtable on Sustainable Palm Oil – a group that has developed environmental, ethical & socially responsible ways of farming palm oil. So no need to feel guilty when using my soaps 🙂 Thank you for your question, I love when consumers are informed on ingredients. That is how we can really make a change in this world!

      Reply

  16. Hi Liz,

    Hope you are doing great. ….!

    I would like to discuss regarding your soap making class.

    Please can you email me your contact number through email then we will discuss further.

    Thanks.

    Reply

  17. Hi Liz, I bought a few things from you at Upper Cape Tech this fall and enjoyed chatting with you – I don’t think I realized that you had chickens and angoras but I think I recognized a kindred spirit – I raise Giant Angoras (also Evergreen) and chickens and garden. So nice to meet you – love your soaps and website!

    Reply

  18. hi Liz! Im hoping you could help me we are looking for silkie chicks or grown silkie hens, we recently lost a silkie and our remaining one is so lonely, we are located in Cohasset I was curious if you had any or knew of someone who did?

    Reply

    1. Hi Donna! I don’t know anyone currently but if you are on Facebook I would highly recommend joining the group Cape Cod Homesteading. You could post in there to see if anyone has any silkies, there are always people selling chickens in there. Good luck!

      Reply

  19. I love your products I was at the Craft show last week and you accidentley charged me twice for the pr
    ducts. would you let me know if you correct this
    Lucy MacDonald

    Reply

  20. I see that the Cape Cod Girl soap is out of stock… It is my absolute favorite! Pleaaasseee tell me you will be making more??? Thanks so much.

    Reply

  21. Your website is awesome. Thanks for the SFG tips. Hello from Sacramento. We’ll be in Brewster in the fall. Love Cape Cod, we have a friend who lives half the year in Chatham.

    Reply

  22. Thanks for all your info. It’s my first time raising chicks. I inherited a older flock of hens from a former tenet. So researching how to integrate them your info was perfect and reassuring to this worried chick mama.

    Reply

  23. Thanks so much for the duck info! I am in a suburb of North Texas (near Dallas). My in laws have a pool, and a boy and girl duck who Like to visit them. . I Googled “ducks head bob” and found your site. As I was reading your post, we got to see the “ducking” in progress. Your blog was funny and informative. Thanks so much!!!!

    Reply

  24. HI –

    I HAVE 3 12 WEEK OLD BUFF DUCKS, ALL FEMALE, WHO ARE DELIGHTFUL. EXCEPT FOR THE MESS.

    I HAD A QUESTION ABOUT BEST FLOORING SURFACE FOR THESE DUCKS. RIGHT NOW I HAVE GRASS IN THEIR COOP AREA THAT IS TURNING INTO A MUD PIT. CAN I INSTALL DG OR SOME KIND OF DIRT/SAND FLOOR FOR THEM? THEY HAVE A NICE LARGE DOG POOL TO SWIM IN AND LOTS OF WATER SOURCES. HELP! THE POOP AND THE MUD ARE DESTROYING ME

    Reply

    1. You definitely can! Sand is great because it drains really well and you can scoop out poops fairly easy. I usually have to replenish the sand every year or so, but it is worth it!

      Reply

      1. Oh great! Thank you! And do you recommend any type of bedding for the ducks, especially as they get older and get ready to lay? I have been putting alfalfa in their house on top of the wood flooring and mesh flooring as bedding but maybe they don’t need that? I tend to overdo it. Or shavings now that they’re older and won’t eat them? or nothing? It think I was more relaxed raising my human children lol

        Reply

        1. I use straw for bedding, it insulates well and doesn’t absorb as much moisture as pine shavings do (if the ducks track in mud and wet the pine shavings tend to absorb that and become a soggy heap). Alfalfa or hay would work too though if that is what you have. There is a lot to learn, I definitely feel the same when I start out with any animal! 🙂

          Reply

          1. Hi there

            First of all, thank you for your lovely website and blog and overall humanity. It’s a pleasure to visit your site and I appreciate your quick answers.

            We had a terrible tragedy today as our neighbors’ dog got out of their property and tore through our fencing and ravaged our ducks. They were in their fenced in pen (as opposed to their roofed/evening pen and house) and he grabbed them out of their pond. 1 has survived (!) so my question for you (if she makes it through the night) is do you have any experience with ducks that have survived a trauma like this? She has lost all her back feathers and has a puncture but her feet and wings are intact. However, she’s alone now. Her sisters are gone. Would best practices be to get another duckling for her to “raise” and mentor? To get another grown duck for good company? Either way we will wait and see how she recovers. I don’t know if they have memory but they’re such feeling creatures it’s hard to imagine they don’t.

            Thoughts?

          2. Oh my goodness that is so horrible!! Poor little thing! I haven’t had such a devastating attack, but I have had hawks pick off birds while they free range. The general flock tends to be a little skittish for a couple days after the attack, but they do get back to normal. I am sure she is going to be terrified of dogs for quite some time, poor dear. It would be best if you could get her adult duck friends, but those can be hard to come by so duckling(s) would be fine too. She will feel safer as part of a group, as they rely on each other to look out for danger. So if she pulls through the sooner you can get her some friends they faster she will get back to feeling normal. I hope she makes it through!

  25. Hello! While conducting a simple Google search, I stumbled upon your website. My intention was to make it a short visit. However, four hours later…!! 🙂

    You have provided so much helpful information. Thank you!

    Reply

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